Exchange & Return | scrub-supply.com | Scrubsets

scrub-supply.com

Medical Apparel Reimagined

scrub-supply.com is your supplier of Medical Clothing.

We bring you the most fashionable medical scrubs that are currently on the market, the best fabrics and the newest fashion styles without compromising comfort.

Its our passion is to deliver the most premium products and build the best online shopping experience that you as medical professional deserves.

We ship world wide and within Europe even for free on all orders over 75 € 

For all questions feel free to contact us any time, contact options are in the bottom right of your screen or by using the contact formular below.

CONTACT US

Questions, comments or special requests?

Get in touch today, we’re happy to help.

Postal address

scrub-supply B.V.

Molenweg 6

6438 BM OIRSBEEK

The Netherlands

Return address

scrub-supply B.V.

Antwoordnummer 60201 

6438 XV, OIRSBEEK

The Netherlands

+31 46 4421718

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Exchanges

 

Have you ordered a wrong size, then exchange it for a better one!


When you want to exchange an item, you can easily place a new order with the correct item. The item you want to exchange will be returned according to our regular return procedure. Or you can contact us via info@scrub-supply.com 

with your order number and the product, the color and the size you would wanna receive. 

Refunds

We gladly accept the return of unworn, unwashed, and undamaged Jaanuu items within 14 days of purchase. Original tags must be attached. Unfortunately, we cannot issue a return for Gift Wrapping or Final Sale items.

How do I place a return or exchange?

To exercise this right, please contact us via info@scrub-supply.com

 

After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount. Only the costs for returning from your home to the webshop are for your own account. For the costs, consult the website of your carrier for exact rates.

To where do I return my order?

scrub-supply B.V. 

Antwoordnummer 60201,

6438 XV, OIRSBEEK

The Netherlands

Click here to download the Returns Form including all instructions, for helping you as quick as posible we would like to ask you to send us also a short email in case you want to exchange your items for different once.

Please always ask for a shipping confirmation. With this proof the shipment can be traced. We can not be held liable for missing shipments that are addressed to us. After receipt of the returned items, the purchase amount will be refunded to your account within 10 working days.

Complains

 

We advise you to first report complaints to us by emailing info@scrub-supply.com

From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not dealt with elsewhere yet, you are free to deposit your complaint via the European Union platform.